The Terms

Beechwood's Terms & Conditions

Definitions

  • ‘Beechwood Cancer Care’ means Beechwood Cancer Care Centre, a charity registered under number 1006015 in England and Wales. A company limited by guarantee registered under number 02650841 in England and Wales with its registered offices at Beechwood Cancer Care Centre, Chelford Grove, Stockport, SK3 8LS.
  • ‘Website’ means https://beechwoodcancercare.org.uk/ or any other website under Beechwood Cancer Care Support’s ownership or control from which a link has been created to these.
  • ‘You’, ‘your’ and ‘yours’ means the person(s) accessing the Website.
  • ‘We’, ‘us’ and ‘our’ means Beechwood Cancer Care.
  • ‘Material’ means any information, data, text, graphics, links, programming code or other material published, contained or available on the Website.
  • ‘Terms and Conditions’ means the terms and conditions set out below, including where applicable, the ‘Registration Terms and Conditions’ (defined below).

Changes To The Terms & Conditions

We reserve the right to change these Terms and Conditions at any time. Please check back regularly because the amended Terms and Conditions will apply to your continued use of the Website. Certain provisions may be extended or superseded by expressly designated legal notices or terms located on particular pages of the Website.

Contacting Us About Our Terms & Conditions

If you are uncertain about anything in these Terms and Conditions please send an email to enquiries@beechwoodcancercare.co.uk, or write to us at: Beechwood Cancer Care Centre, Chelford Grove, Stockport, SK3 8LS.

Users

The Website is intended for people accessing it from within the United Kingdom. We cannot guarantee the site or the information it contains complies with or is appropriate for use in other countries.

Material on the Website

Material on the Website is provided ‘as is’ and for information purposes only. Whilst every care is taken in compiling the information on the Website we do not make any warranties or representations as to its accuracy or reliability. We may make changes to the Material on the Website at any time without notice.

Certain information on the Website may contain typographical or other errors or be out of date, and we make no commitment to update such information. We and any third parties referred to on the Website assume no responsibility for how you use the information provided through the Website.

Medical Information

Any medical information referred to in or through this Website is given for information purposes only and it is not intended to constitute professional advice for medical diagnosis or treatment, to replace consultation with a qualified medical practitioner, or to advocate or recommend the purchase of any product or to endorse or guarantee the credentials or appropriateness of any health care provider. You are strongly advised to consult with an appropriate professional for specific advice tailored to your situation.

Links

Where we provide hypertext links to other websites, we do so for information purposes only. We are not responsible for the content of any other websites or pages linking to or from our Website. We have not verified the content of any such websites and links to other websites do not imply any endorsement of the material on those Websites.

If you choose to follow links to other websites, you do so at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements. If you would like to establish a link to our Website, please ask our permission before you do so.  You can request permission from us by sending an email to enquiries@beechwoodcancercare.co.uk.

Use of the Website and Copyright

You may access, view and print copies of Material contained in the non-password protected parts of the Website as long as you comply with these Terms and Conditions and:

  • you use the Material for information purposes and for your non-commercial, personal use only.
  • all copyright, trademark and other proprietary notices are kept on the Material.
  • you do not modify, reproduce, display, distribute the Material or perform the Material for any public use without prior written consent from Beechwood Cancer Care.

Services Access

Whilst we try to ensure that the Website is normally available 24 hours a day, we shall not be liable if for any reason the Website is unavailable at any time or for any period. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Liability

Neither we, nor any other party involved in creating, producing, maintaining or delivering the Website, will be liable for any amount or kind of loss or damage that may result to you or a third party including without limitation any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, whether in tort, contract or otherwise (including without limitation negligence) in connection with: your use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites; or any amount or kind of loss or damage including without limitation any loss or damage due to viruses that may infect your computer equipment, software, data, or other property on account of your access to, use of, or browsing the Website or your downloading of any Material from the Website or any websites linked to the Website.

In so far as we are able we exclude all liability for all direct, indirect, punitive or consequential loss or damage which arises out of or in connection with the use of the Website.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977), fraud, or misrepresentation as to a fundamental matter.

If your use of the Website results in the need for servicing, repair or correction of your equipment, software or data, you assume all costs of this.

Privacy and Data Protection

By using this Website, we will collect your IP address. We do this for the purpose of detecting, preventing and addressing any potential technical issues that may occur.

We are committed to protecting your privacy online. For more information on please see our Privacy policy.

Governing Law

These Terms and Conditions shall be governed by the laws of England and any dispute arising from these Terms and Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the English courts.

Statement of Information for Our Supporters

Beacon CRM Data Breach 

August 2026

We have been informed of a cyber security incident involving a ‘Customer Relationship Management’ (CRM) system called ‘Beacon’ used by Beechwood Cancer Care.

Beacon have informed us that they have experienced unauthorised access to their systems.

Beacon’s CRM system is used by around 1,500 UK charities to manage contact information about supporters, volunteers and fundraising activities. 

While Beacon continues to investigate the incident, we wanted to make our supporters aware of this matter.

The information held in our Beacon system may include your name and contact details, your history of support for our organisation, and other information you have provided to us. We do not store supporter card payment or bank details in Beacon.

Please also note that the database does not contain records relating to the therapeutic services (e.g., counselling) that Beechwood provides to clients who have been referred to the charity for support relating to cancer. 

As soon as we became aware of the incident, we began assessing the potential impact with support from Beacon and are following the guidance provided by the relevant authorities. Beacon has engaged specialist cybersecurity experts, implemented additional security measures, and continues to investigate the incident.

We are not aware of any misuse of your information; however, we recommend remaining alert to unexpected emails, phone calls or messages claiming to be from Beechwood Cancer Care or other trusted organisations that ask you to provide sensitive personal information or passwords. If you receive any communication that seems unusual, please contact us directly using our normal contact details before responding.

Do You Need to Take Action?

At this stage, we have not been advised that you need to take any specific action. However, as stated above, we recommend remaining vigilant for any unexpected contact claiming to be from Beechwood (or Beechwood Cancer Care).  Please note that we will never ask you to provide sensitive personal information by email, telephone or text message.

What are we doing?

We are sorry to be notifying you about this. Please be assured that we are working closely with Beacon, alongside the many other UK charities affected by this incident, to understand how it occurred. Beacon was selected because it met the high security standards and certifications we expect from a supplier entrusted with supporter information.

We will continue to work closely with Beacon throughout their investigation and will do everything we can to ensure your personal information remains at the centre of every decision we make.

Beacon has notified the Information Commissioner’s Office (ICO) of the breach, and Beechwood Cancer Care has also notified the ICO independently.

If you have any questions, please contact enquiries@beechwoodcancercare.co.uk

Beacon are posting updates on their webpage: https://www.beaconcrm.org/incident