Beechwood is passionate about offering clients the best care to support their individual needs, as we understand the impact of a cancer diagnosis. We provide bespoke programmes, ensuring our care is right for you or your loved one, to help you cope as best you can.
The role of a carer can have a profound emotional impact. We provide a safe environment and an opportunity to explore how your caring role is affecting you.
Life with cancer can be full of challenging moments that can put a strain on a family, and it can sometimes be difficult to communicate effectively and sensitively with each other. Beechwood offers support in whatever way suits your children's needs.
There is no right or wrong way to experience grief. Grief is a very personal experience. However you experience your loss, please know you don’t have to go through it alone.
Beechwood offers support to those living with cancer as well as their relatives and carers. We first began offering cancer care back in 1990, and since then, our Centre has helped many people.
We understand how cancer and illness can affect someone’s life, and we also know how helpful it can be to talk with other clients and carers.
Visitors to our Centre can choose from a range of support, including:
We can help with every stage of illness, and our Centre visitors include those who have just been diagnosed and need a listening ear, people at different stages of treatment and those ready to move on following treatment.
Beechwood has three local charity shops located in Heald Green, Woodley and a purpose-built shop within the Centre at Chelford Grove.
We are always accepting unwanted items to sell in our stores from clothes to picture frames we accept most items. Every donated items sales proceedings goes to supporting family's in need.
We're looking for willing participants to help us fundraise for our great cause. Whether it's taking part in the Great Manchester Run or a gentle walk that is more your forte, every event and every donation helps us to help our clients more. So get creative and let us know how you can take part...
Beacon CRM Data Breach
August 2026
We have been informed of a cyber security incident involving a ‘Customer Relationship Management’ (CRM) system called ‘Beacon’ used by Beechwood Cancer Care.
Beacon have informed us that they have experienced unauthorised access to their systems.
Beacon’s CRM system is used by around 1,500 UK charities to manage contact information about supporters, volunteers and fundraising activities.
While Beacon continues to investigate the incident, we wanted to make our supporters aware of this matter.
The information held in our Beacon system may include your name and contact details, your history of support for our organisation, and other information you have provided to us. We do not store supporter card payment or bank details in Beacon.
Please also note that the database does not contain records relating to the therapeutic services (e.g., counselling) that Beechwood provides to clients who have been referred to the charity for support relating to cancer.
As soon as we became aware of the incident, we began assessing the potential impact with support from Beacon and are following the guidance provided by the relevant authorities. Beacon has engaged specialist cybersecurity experts, implemented additional security measures, and continues to investigate the incident.
We are not aware of any misuse of your information; however, we recommend remaining alert to unexpected emails, phone calls or messages claiming to be from Beechwood Cancer Care or other trusted organisations that ask you to provide sensitive personal information or passwords. If you receive any communication that seems unusual, please contact us directly using our normal contact details before responding.
Do You Need to Take Action?
At this stage, we have not been advised that you need to take any specific action. However, as stated above, we recommend remaining vigilant for any unexpected contact claiming to be from Beechwood (or Beechwood Cancer Care). Please note that we will never ask you to provide sensitive personal information by email, telephone or text message.
What are we doing?
We are sorry to be notifying you about this. Please be assured that we are working closely with Beacon, alongside the many other UK charities affected by this incident, to understand how it occurred. Beacon was selected because it met the high security standards and certifications we expect from a supplier entrusted with supporter information.
We will continue to work closely with Beacon throughout their investigation and will do everything we can to ensure your personal information remains at the centre of every decision we make.
Beacon has notified the Information Commissioner’s Office (ICO) of the breach, and Beechwood Cancer Care has also notified the ICO independently.
If you have any questions, please contact enquiries@beechwoodcancercare.co.uk
Beacon are posting updates on their webpage: https://www.beaconcrm.org/incident
