Job Description

Department

Counselling Team

Job Title

Counsellor (fully qualified)

Reports To

CEO

Base

Beechwood Cancer Care Centre

Salary Scale

£32,000 - £35,000 FTE (pro-rated for part-time hours) £19,200 - £21,000 actual

Hours Per Week

22.5 Hours

About The Charity

Beechwood is a Charity based in Stockport, established in 1990 to support people from across the Northwest affected by cancer.

 

Our team of professionals are available to help with the shock of diagnosis and the emotional effects of treatment, complemented by a wide variety of practical support – not only for the person directly affected but family and friends too.

 

The Charity’s services are free of charge at point of need, and we offer a package of support tailored to suit the individual, including one-to-one counselling, facilitated support groups, complementary therapies, guided relaxation, yoga, acupuncture – to name but a few.

 

We also provide support to:

 

  • Help children come to terms with the illness or loss of a parent or family member
  • Help carers cope with the difficulties and uncertainty that the illness of a loved one can bring
  • Support clients who are ready to move on, exploring on-going support options
  • Help those who are recently bereaved by cancer

Our Behaviours

Communicating with Impact

  • Communicate clearly and checks others have understood
  • Listen to others’ views, seeks clarification where needed

 

Delivering Outcomes

  • Plan own work and prioritises to meet goals
  • Communicate and collaborates with others
  • Reliable and practical using own initiative
  • Meet deadlines within agreed deadlines and standards

 

Honesty and Integrity

  • Speak positively about Beechwood and the Charity’s work – both verbally, written and on social media platforms
  • Treat all others fairly, consistently and with respect
  • Promote and embraces equality and diversity

Resilience

  • Respond positively to change and encourages others to do so
  • Flexible and adaptable to changing needs and responsibilities within Beechwood

 

Empowerment, Engagement and Participation

  • Support the Charity and colleagues to achieve its objectives
  • Accept responsibility and accountability for own role and team

Purpose of Job

As a Beechwood Senior Counsellor, you will become part of our established and supportive Counselling Team.  You will provide therapeutic support to clients affected by cancer, whether that be a diagnosis, caring responsibilities or bereavement (by cancer).

Ideally, you will be experienced in working with both adults and children.

You must possess a non-judgemental approach and unconditional positive regard to clients and respond to need according to emotional, psychological and intellectual development of each client.  An ability to adapt and apply appropriate interventions and modalities to meet clients’ needs is essential; working integratively across a range of modalities where this may better suit a client is key to maximising our support (avoiding a ‘one size fits all’ approach).

You should be a self-starter who is comfortable working on a one-to-one basis with clients, whilst being equally comfortable facilitating or co-facilitating support groups and workshops.

Key Duties and Responsibilities

General

  • Provide therapeutic one-to-one counselling utilising an integrative approach
  • Monitor the effectiveness of the interventions applied and adapt your approach according to the client and their progress
  • Always maintain professional boundaries
  • Recognise when clients may need additional support from elsewhere – signposting internally or externally
  • Identify when a client is not ready to engage in the counselling process and exiting them in an empathic and planned manner
  • Maintain a caseload together with accurate and legible counselling notes, in line with recognised counselling note keeping guidelines
  • A positive contributor to Beechwood’s Counselling function, actively promoting collaboration – internally and externally

 

Mentorship & Support

  • Provide coaching, support & mentoring to Volunteer Counsellors and Students on placement
  • Ensure all associated records are maintained for the above and in good order
  • Be a supportive colleague, encouraging therapeutic dialogue within the team

 

Representation and Participation

  • Facilitate in-house group work and workshops, as required
  • Assist at information sharing workshops with other key partners e.g. CNSs, health professionals, GPs and other stakeholders from time-to-time
  • Be aware of, and adhere to counselling good practice, ethics and governance
  • Promote evidence-based practice, including reflective practice
  • Provide support at the Charity’s fundraising events from time to time

Development and Training

  • Evaluate client progress and provide ad hoc anonymised case studies for learning and development purposes
  • Attend external clinical supervision, as appropriate
  • Use reflective practice and clinical supervision to examine client ‘themes’, therapeutic work, self-development and wellbeing
  • Apply a collaborative approach to sharing learning and being proactive in both team meand one-to-one meetings
  • Demonstrate innovation and the ability to recognise and develop new initiatives
  • Be responsible for own statutory updating and training in line with requirements of governing body and in conjunction with line manager

 

 

To be aware and confident to identify and act upon any safeguarding issues

To follow the Charity’s Safeguarding process and procedures

 

 

  • Ensure that all professional codes of practice and regulations are upheld
  • Record and submit statistical data in line with organisational requirements
  • Ensure all incidents involving clients are recorded in line with Beechwood Policies and Procedures
  • Ensure adherence to the requirements of policies and procedures including Health and Safety, Fire, COSHH and Risk Management
  • Carry out other duties commensurate with the position / team as requested by line manager, other senior member of staff or the Board of Trustees


This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties to fulfil the objectives of the role and Charity.

Person Specification

Essential Desirable
Person Specification
Experienced, qualified counsellor with confidence to deliver a range of therapeutic approaches
Experience of working therapeutically with adults
Experience of working with therapeutically with children
Experienced in Safeguarding (adults and children) &/or be willing to undertake relevant training and adhere to the Charity’s policy
Experience of managing complex emotional issues in response to trauma, illness, or bereavement (in a counselling situation)
Experience and knowledge of people’s emotions and responses to high anxiety, trauma, serious illness and death
Awareness of mental health issues and thresholds (for relevant support)
Ability to adapt therapeutic approach in response to need, barriers, resistance, or progress
Experience of client assessments (pre counselling sessions)
Experience of delivering group work - therapeutic, support, educational or workshops
Knowledge and/or experience of other counselling modalities e.g., CBT, creative therapies
Holds a minimum Level 4 Counselling qualification recognised by a UK professional body.
Certification in Solution Focused Brief Therapy
Coaching experience and/or qualification
5 years’ post qualification experience
Good level of general education
Experience or ability to mentor student counsellors on placement, and qualified volunteer counsellors – nurturing and supportive approach
Able to keep accurate records for the above, to ensure good administrative practice and to withstand scrutiny
Able to communicate with colleagues who may also have a role in supporting / recruiting students or volunteers, or in capturing client data
Demonstrate initiative and creativity, relative to role
Adaptable to clients’ needs and can apply a range of therapeutic interventions
Emotionally resilient to work with clients are experiencing illness, facing end-of-life, grief and bereavement
Able to assess ongoing needs of clients, signposting where required
Implements reflective practice to ensure quality and performance
Supportive and collaborative approach to achieving, individual, team and Charity objectives
Demonstrates support to the Charity and its efforts to be sustainable and financially prudent
Prioritises work to maximise effective use of resources and effort
Flexible and adaptable, well organised and able to manage time and workload effectively in line with the needs of the service
Able to use own initiative, whilst also working as part of a team
Familiar with outcome measures, such as GAD7, ORS, CORS
A clean UK driving licence and own transport
Experience or willingness to work off-site e.g., outreach counselling, if required
Ability to work flexibly and support the Charity’s cause

Equal Opportunities Statement

We acknowledge the unique contribution that all Beechwood employees and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief, disability, or history of mental health.

Safeguarding

Beechwood is committed to safeguarding and protecting the welfare of vulnerable adults, children and young people; as such, all staff and volunteers must share this commitment and undertake safeguarding training relative to the role.

 

Disclosure & Barring

A satisfactory check will need to be received prior to commencement of employment and for some roles, an enhanced check.

 

Liberty Protection Safeguards (LPS)

The post-holder must have awareness of LPS (previously known as MCA and DoLS) regarding any young people over the age of 16 being supported in the course of the role.

 

General

All employees are expected to be competent with the use of technology and information systems and understand their duties and responsibilities regarding the appropriate use of personal data including sensitive personal data (relative to role).

 

All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against.

This role description is a guide and is not exhaustive.  As such, it will be reviewed periodically to ensure it continues to meet the needs of the organisation.

Apply Now

Job Vacancy Application
  • Introduction
  • Personal Details
  • Employment History
  • Education & Training
  • Supporting Statement
  • References
  • Declarations

The information you give on this form will allow Beechwood to assess your suitability for employment at the Charity.

For further information contact 0161 476 0384

Please note that due to the number of applications we receive, we may be unable to respond to all applicants. Please assume that your application has been unsuccessful if you do not hear from us within 2 weeks of the vacancy closing date.

Statement of Information for Our Supporters

Beacon CRM Data Breach 

August 2026

We have been informed of a cyber security incident involving a ‘Customer Relationship Management’ (CRM) system called ‘Beacon’ used by Beechwood Cancer Care.

Beacon have informed us that they have experienced unauthorised access to their systems.

Beacon’s CRM system is used by around 1,500 UK charities to manage contact information about supporters, volunteers and fundraising activities. 

While Beacon continues to investigate the incident, we wanted to make our supporters aware of this matter.

The information held in our Beacon system may include your name and contact details, your history of support for our organisation, and other information you have provided to us. We do not store supporter card payment or bank details in Beacon.

Please also note that the database does not contain records relating to the therapeutic services (e.g., counselling) that Beechwood provides to clients who have been referred to the charity for support relating to cancer. 

As soon as we became aware of the incident, we began assessing the potential impact with support from Beacon and are following the guidance provided by the relevant authorities. Beacon has engaged specialist cybersecurity experts, implemented additional security measures, and continues to investigate the incident.

We are not aware of any misuse of your information; however, we recommend remaining alert to unexpected emails, phone calls or messages claiming to be from Beechwood Cancer Care or other trusted organisations that ask you to provide sensitive personal information or passwords. If you receive any communication that seems unusual, please contact us directly using our normal contact details before responding.

Do You Need to Take Action?

At this stage, we have not been advised that you need to take any specific action. However, as stated above, we recommend remaining vigilant for any unexpected contact claiming to be from Beechwood (or Beechwood Cancer Care).  Please note that we will never ask you to provide sensitive personal information by email, telephone or text message.

What are we doing?

We are sorry to be notifying you about this. Please be assured that we are working closely with Beacon, alongside the many other UK charities affected by this incident, to understand how it occurred. Beacon was selected because it met the high security standards and certifications we expect from a supplier entrusted with supporter information.

We will continue to work closely with Beacon throughout their investigation and will do everything we can to ensure your personal information remains at the centre of every decision we make.

Beacon has notified the Information Commissioner’s Office (ICO) of the breach, and Beechwood Cancer Care has also notified the ICO independently.

If you have any questions, please contact enquiries@beechwoodcancercare.co.uk

Beacon are posting updates on their webpage: https://www.beaconcrm.org/incident