Department
Fundraising & Marketing
Job Title
Fundraising & Marketing Assistant
Reports To
Fundraising & Events Manager
Base
Chelford Grove, Stockport, SK3 8LS
Salary Scale
£20,464 - £23,369 FTE (£16,592 - £18,948 actual)
Hours Per Week
30 Hours
About The Charity
Beechwood is a Charity based in Stockport, established in 1990 to support people from across the Northwest affected by cancer or other life-limiting illnesses.
Our team of professionals are available to help with the shock of diagnosis and the emotional effects of treatment, complemented by a wide variety of practical support – not only for the person directly affected but family and friends too.
The Charity’s services are free of charge at point of need, and we offer a package of support tailored to suit the individual, including one-to-one counselling, clinical hypnotherapy, Mindfulness, complementary therapies, support groups, diet, exercise or simply a coffee and a chat.
In addition, we:
- Help children come to terms with the illness or loss of a parent or family member
- Help carers cope with the difficulties and uncertainty that the illness of a loved one can bring
- Support clients who are ready to move on, exploring on-going support options
- Provide guidance and support to those ready to return to work
- Provide one-to-one support, facilitated groups and peer support groups to help the bereaved
Our Behaviours
Communicating with Impact
- Communicate clearly and checks others have understood
- Listen to others’ views, seeks clarification where needed
Delivering Outcomes
- Plan own work and prioritises to meet goals
- Communicate and collaborate with others
- Reliable and practical using own initiative
- Meet deadlines within agreed timelines and standards
Honesty and Integrity
- Speak positively about Beechwood and the Charity’s work – both verbally, written and on social media platforms
- Treat all others fairly, consistently and with respect
- Promote and embraces equality and diversity
Resilience
- Respond positively to change and encourages others to do so
- Flexible and adaptable to changing needs and responsibilities within the Charity/role
Empowerment, Engagement and Participation
- Support the Charity and colleagues to achieve objectives
- Accept responsibility and accountability for own role and your part in the team
Purpose of Job
As Beechwood’s Fundraising & Marketing Assistant, you will have a keen interest in charity fundraising, events, and marketing. You will have a hands-on role in supporting and engaging community fundraising volunteers and groups, ensuring they are valued. You will assist with co-ordinating core fundraising processes, event preparation, and support fundraising events whilst providing general day-to-day assistance with the marketing and social media needs of the Charity.
The role will report to the Fundraising & Events Manager, though collaboration with other managers will be required to ensure successful internal and external events.
You will be instrumental in establishing and managing a range of external and internal relationships, with a personable, approachable style being imperative.
Working in a small, busy, and passionate team, the Fundraising & Marketing Assistant will provide important administrative and creative support, including supporting communications, both internal and external.
Key Duties and Responsibilities
General
- Responding to telephone and email enquiries from supporters and prospective supporters, providing fundraising information
- Co-ordinating and managing collection buckets
- Acknowledging and thanking volunteers and fundraisers who have raised money for the charity
- Monitoring stock levels and ordering fundraising supplies
- Assist the Fundraising & Events Manager in identifying new and creative fundraising ideas for community fundraising and events
- Ongoing system management of our donor recognition platform
- General office and fundraising administrative duties
Social Media
- Increase interest, support, engagement, and income received through social media accounts (Facebook, Twitter, LinkedIn), digital channels and online giving pages
Marketing
- Using and suggesting new digital tools to improve the Charity’s reach, image, donor base, services, and ways of working
- Managing email marketing, including marketing campaigns to healthcare and education professionals
- Support and assist in sourcing material for periodic vibrant supporter newsletters and identify internal methods of communication across the charity/team
- Support the development of a suite of information and marketing literature to be used to promote the Charity’s services
Representation and Participation
- Be the main point of contact in the charity for third party, volunteer fundraisers, providing support, advice and encouragement ensuring the highest level of supporter care
- Engaging and leading each individual relationship to deepen a long-term partnership with the charity
- Working closely with our Fundraising and Events Manager to support fundraising and marketing goals and objectives
- Promote the Charity’s events in local communities to encourage participation and relationships
- Proactively participate in internal and external in-house fundraising events
- Uphold Beechwood’s ethos and values
- Ensure Beechwood’s fundraising and event support and engagement is of high quality
This is not an exhaustive list of the duties that may need to be undertaken. It may be necessary to undertake other duties in order to fulfil the objectives of the Charity.
Person Specification
| Essential | Desirable | |
|---|---|---|
| Experience | ||
| • Excellent IT and administrative skills | ||
| • Planning and executing events | ||
| • Processing and managing data | ||
| • Experience of working in a charity | ||
| Qualifications | ||
| • Excellent writing skills | ||
| • Competent in Microsoft Office Applications | ||
| • Degree or equivalent/experience in fundraising, events, marketing, graphics, design, or media studies | ||
| Skills and Aptitude | ||
| • Excellent interpersonal, communication and engagement skills | ||
| • Exceptional organisational skills | ||
| • Prioritises work to maximise effective use of resources and effort | ||
| • Remains focused when faced with competing demands and can multi-task | ||
| • A warm, friendly personality, willing to give time to nurture fundraisers | ||
| • The ability to engage with a diverse range of people | ||
| • Ability to demonstrate empathy with volunteers and fundraisers and be considerate of their needs | ||
| • A flair for creative and engaging written pieces | ||
| • An ability to ensure content of any material (particularly online pieces) are not a risk to the Charity’s reputation or any individual | ||
| • An ability to capture hearts and minds and promote the ethos of the Charity via the written and spoken word | ||
| General | ||
| • Flexible and non-judgemental approach to people and work | ||
| • Willingness to work outside of regular office hours occasionally and to attend / facilitate volunteer and fundraising events | ||
| • A full, clean UK driving licence and use of a car | ||
| • A team player, who supports the ethos of the Charity |
Equal Opportunities Statement
We acknowledge the unique contribution that all Beechwood employees and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief, disability, or history of mental health.
Safeguarding
Beechwood is committed to safeguarding and protecting the welfare of vulnerable adults, children and young people; as such, all staff and volunteers must share this commitment and undertake safeguarding training relative to the role.
Disclosure & Barring
A satisfactory check will need to be received prior to commencement of employment and for some roles, an enhanced check.
Deprivation of Liberty Safeguards (DLS)
Where relevant to the role, the post-holder will need to have an awareness of DLS (training will be provided).
General
All employees are expected to be competent with the use of technology and information systems and understand their duties and responsibilities regarding the appropriate use of personal data including sensitive personal data (relative to role).
All appointments and promotions are based on merit and no job applicant or employee will be treated unfairly or discriminated against.
This role description is a guide and is not exhaustive. As such, it will be reviewed periodically to ensure it continues to meet the needs of the organisation.